Returns & Exchanges

Due to the perishable nature of our products, we cannot accept physical returns. However, if you are unsatisfied with your order or experienced an issue, we are committed to making it right through credits or replacements.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the meals if there is damage or a quality concern.

• 2.
  Contact Support

  Email our team within 24 hours of delivery with your order number and photos.

• 3.
  Review Process

  Our quality assurance team will review your claim within 48 hours.

• 4.
  Resolution

  Approved claims will receive a full refund to the original payment method or credit toward your next box.